Frequently Asked Questions
Is hotel accommodation included?
Hotel inclusion and room type vary by package. Please check the Included section and package price details before payment. Contact us first if you need a different room arrangement.
Can I customize the itinerary?
Private multi-day itineraries may allow limited adjustments when requested before payment. Changes that affect hotels, tickets, vehicles or guide hours may change the final price.
Is airport transfer included?
Airport transfer is included only when it is listed in the selected package. Please check the day-by-day itinerary and Included section before booking.
How do I confirm my booking?
Complete the booking details and secure Stripe payment. We send confirmation only after payment is verified.
What is the cancellation policy?
Cancel 7 days or more before travel for a 90% refund; less than 7 days but more than 48 hours for a 50% refund. Within 48 hours and no-shows are non-refundable.
